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WhatsApp Introduction Message: Best Samples & How to Send Them at Scale

Author : Priya Singh | Published On : 18 Mar 2026

A WhatsApp introduction message is the first message your business sends to a new lead or customer on WhatsApp. It plays a major role in building trust, increasing engagement, and improving conversions.

With the growing use of the WhatsApp Business API, businesses can now send automated, personalized, and scalable introduction messages to thousands of customers instantly.

In this blog, you’ll learn:

  • What is a WhatsApp introduction message
  • Why it is important for businesses
  • How to write a high-converting introduction message
  • 20+ WhatsApp introduction message samples
  • How to send WhatsApp introduction messages using Qmize’s WhatsApp Messaging Platform
 

What Is a WhatsApp Introduction Message?

A WhatsApp introduction message is the first communication your business sends after:

  • A customer fills out a website form
  • A user clicks a WhatsApp ad
  • A lead registers for an event
  • Someone subscribes to updates
  • A customer makes an inquiry

This message introduces your brand, explains why you're contacting them, and encourages a reply.

 

Why WhatsApp Introduction Messages Are Important for Business

1. Creates a Strong First Impression

Your first message sets the tone for future conversations.

2. Builds Customer Trust

When customers know who you are and why you’re messaging them, they are more likely to respond.

3. Improves Response Rates

Personalized introduction messages increase engagement significantly.

4. Drives Sales and Conversions

A clear call-to-action can turn a lead into a paying customer.

 

How to Write a High-Converting WhatsApp Introduction Message

To create a conversion-focused WhatsApp introduction message, follow these tips:

  • Use the customer’s name
  • Clearly mention your business name
  • State how you got their contact
  • Keep the message short and clear
  • Add a simple call-to-action
  • Follow WhatsApp opt-in rules
  • Avoid spam words
 

20+ WhatsApp Introduction Message Samples for Business

Below are optimized and ready-to-use WhatsApp introduction message examples.

1. General Business Introduction Message

Hello [Name],
This is [Your Name] from [Company Name]. Thank you for connecting with us. How may we assist you today?

 

2. After Website Inquiry

Hi [Name],
Thank you for your inquiry on our website. We are excited to help you with [service/product]. Please let us know your requirements.

 

3. E-commerce Store Introduction

Hello [Name],
Welcome to [Store Name]. We noticed your interest in our products. Would you like recommendations?

 

4. Service-Based Business Introduction

Hi [Name],
This is [Company Name]. We specialize in [service]. Can we share more details about our solutions?

 

5. WhatsApp Marketing Campaign Introduction

Hello [Name],
Thank you for showing interest in our services. We will be sharing exclusive updates and offers with you.

 

6. Appointment Confirmation Message

Hi [Name],
We have received your appointment request. Please confirm your preferred date and time.

 

7. Real Estate Introduction

Hello [Name],
Thank you for your interest in our properties. Are you looking to buy or rent?

 

8. Education Institute Introduction

Hi [Name],
Welcome to [Institute Name]. We’re happy to assist you with course details and admission information.

 

9. Digital Marketing Agency Introduction

Hello [Name],
We help businesses grow online with result-driven marketing strategies. Shall we schedule a quick consultation?

 

10. Offer Introduction Message

Hi [Name],
We have a special offer available for you. Would you like to know more?

 

11. Subscription Confirmation Message

Hello [Name],
You have successfully subscribed to our WhatsApp updates. Stay tuned for valuable insights and offers.

 

12. Webinar Registration Message

Hi [Name],
Thank you for registering for our upcoming webinar. We will share the joining link soon.

 

13. Product Launch Announcement

Hello [Name],
We have launched a new product that may interest you. Would you like the details?

 

14. Customer Support Introduction

Hi [Name],
Thank you for contacting [Company Name]. Our support team is here to assist you.

 

15. B2B Introduction Message

Hello [Name],
We provide customized solutions for businesses like yours. Can we discuss your requirements?

 

16. Feedback Request Introduction

Hi [Name],
Thank you for choosing us. We would love to hear your feedback.

 

17. Event Invitation Message

Hello [Name],
You are invited to our exclusive event. Reply YES to receive more details.

 

18. Follow-Up Introduction Message

Hi [Name],
Just checking if you are still interested in our services. Let us know how we can help.

 

19. New Customer Welcome Message

Hello [Name],
Welcome to our business family. We are excited to serve you.

 

20. Personalized Recommendation Message

Hi [Name],
Based on your interest, we have curated some recommendations for you. Would you like to explore them?

 

21. Re-Engagement Message

Hello [Name],
We haven’t heard from you in a while. Let us know if you need assistance.

 

22. Free Consultation Introduction

Hi [Name],
We are offering a free consultation to help you get started. Would you like to book a slot?

 

How to Send WhatsApp Introduction Messages at Scale Using Qmize

Sending individual messages manually is not practical for growing businesses. That’s where Qmize’s WhatsApp Messaging Platform comes in.

Qmize provides an advanced WhatsApp Messaging Platform powered by the official WhatsApp Business API.

With Qmize, businesses can:

  • Send bulk WhatsApp introduction messages
  • Personalize messages with customer names
  • Automate welcome and onboarding messages
  • Use approved WhatsApp templates
  • Track delivery and response reports
  • Integrate WhatsApp with CRM systems
 

Benefits of Using Qmize for WhatsApp Introduction Messages

1. Official WhatsApp Business API Access

Send secure and verified messages to customers.

2. Bulk Messaging with Personalization

Reach thousands of customers instantly with customized introduction messages.

3. Automation & Drip Campaigns

Automatically send welcome messages after form submissions or signups.

4. Analytics & Reporting

Track open rates, delivery status, and engagement performance.

5. Scalable for Startups & Enterprises

Whether you are a startup or a large enterprise, Qmize helps you scale communication efficiently.

 

Final Thoughts

A well-crafted WhatsApp introduction message helps your business create a strong first impression, build trust, and increase engagement.

When combined with automation tools like the WhatsApp Business API and Qmize’s WhatsApp Messaging Platform, you can:

  • Send introduction messages instantly
  • Personalize communication
  • Improve response rates
  • Increase sales conversions

Start optimizing your WhatsApp introduction messages today and turn every new contact into a long-term customer.