What is person-centred care?

Author : Access skills | Published On : 10 May 2025

Person-centred care is a healthcare approach that prioritizes the individual’s needs, preferences, and values, ensuring they are at the heart of all decisions regarding their treatment and support. Unlike traditional models where care is often standardized, person-centred care tailors services to each person’s unique circumstances, empowering them to take an active role in their own well-being. This method fosters dignity, respect, and collaboration between patients and healthcare providers, leading to better outcomes and higher satisfaction. Whether in hospitals, care homes, or community settings, person-centred care transforms the way support is delivered by focusing on what truly matters to the individual.

Key Principles of Person-Centred Care

  1. Respect for Individual Preferences
    Every person has unique values and desires regarding their care. Person-centred care ensures these preferences are acknowledged and incorporated into treatment plans.

  2. Emotional and Psychological Support
    Beyond physical health, this approach addresses emotional and mental well-being, recognizing that holistic care leads to better recovery and quality of life.

  3. Collaboration Between Caregivers and Patients
    Instead of a one-sided decision-making process, healthcare professionals work with patients, involving them in every step of their care journey.

  4. Personalized Care Plans
    No two individuals are the same—person-centred care rejects a "one-size-fits-all" approach, instead creating customized strategies for each person.

  5. Dignity and Independence
    Maintaining a person’s self-respect and autonomy is crucial, especially for elderly or disabled individuals who rely on long-term support.

Why Is Person-Centred Care Important?

  • Improves Patient Satisfaction – When individuals feel heard and valued, their trust in healthcare providers increases.

  • Enhances Health Outcomes – Personalized care leads to better adherence to treatment plans and faster recovery.

  • Reduces Healthcare Costs – By focusing on prevention and efficient care, unnecessary hospital visits decrease.

  • Supports Mental Well-being – Patients experience less anxiety and depression when they have control over their care.

  • Encourages Family Involvement – Families and caregivers become active partners in the care process.

Examples of Person-Centred Care in Practice

  • In Hospitals – Doctors discussing treatment options with patients rather than making decisions for them.

  • In Care Homes – Staff learning a resident’s life story to provide meaningful, personalized interactions.

  • In Mental Health Services – Therapists tailoring sessions based on a patient’s specific emotional needs.

  • In Home Care – Caregivers adjusting routines to fit a client’s daily habits and preferences.

Challenges in Implementing Person-Centred Care

While highly beneficial, person-centred care isn’t always easy to implement. Some challenges include:

  • Time Constraints – Healthcare workers often have limited time for in-depth patient interactions.

  • Resistance to Change – Some providers may stick to traditional, less flexible care models.

  • Lack of Training – Staff may need additional education to adopt a person-centred approach effectively.

  • Resource Limitations – Smaller facilities might struggle with funding for personalized care programs.

How to Promote Person-Centred Care

  • Train Healthcare Staff – Workshops and courses can help professionals develop person-centred skills.

  • Use Patient Feedback – Regularly asking for input ensures care remains aligned with patient needs.

  • Encourage Family Participation – Involving loved ones helps create a supportive care network.

  • Leverage Technology – Digital tools like care planning apps can streamline personalized care delivery.

FAQs About Person-Centred Care

1. What is the main goal of person-centred care?

The main goal is to treat individuals with dignity, respect, and individuality, ensuring their needs and preferences guide all care decisions.

2. How does person-centred care benefit elderly patients?

It helps maintain their independence, improves emotional well-being, and ensures care aligns with their lifestyle and values.

3. Is person-centred care only for healthcare?

No, it applies to social care, mental health support, and even education—anywhere individual needs should be prioritized.

4. Can person-centred care reduce hospital readmissions?

Yes, because personalized care plans improve treatment adherence and prevent complications.

5. How can caregivers practice person-centred care at home?

By listening to the person’s preferences, involving them in daily decisions, and adapting care routines to their comfort.

Final Thoughts

Person-centred care is more than just a healthcare trend—it’s a compassionate, effective approach that transforms lives. By focusing on individual needs, we create a system where people feel valued, supported, and empowered in their care journey. If you’re looking to enhance your skills in delivering high-quality, personalized care, consider training with Accessskills, where we equip caregivers with the tools needed to make a real difference.