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Southwest Bereavement Fares: Policy, Eligibility & Booking Guide

Author : Fare Hub Desk | Published On : 24 Feb 2026

Traveling during the loss of a loved one is never easy. Many airlines once offered special discounted tickets known as bereavement fares to help families travel quickly in times of emergency. If you’re searching for Southwest bereavement fares, it’s important to understand the airline’s current policy and what options are available.

In this guide, we’ll explain whether Southwest Airlines offers bereavement fares, alternative booking options, refund flexibility, and helpful tips to secure affordable last-minute travel.

Does Southwest Offer Bereavement Fares?

Unlike some traditional carriers, Southwest Airlines does not currently offer official bereavement fares. The airline discontinued this program several years ago.

However, Southwest is known for its customer-friendly policies, which may still help travelers during emergency situations. While there are no special “bereavement discounts,” there are flexible options that can reduce stress and financial burden.

Why Southwest Doesn’t Offer Bereavement Fares

Southwest operates as a low-cost carrier with competitive pricing available year-round. Instead of offering separate emergency discounts, the airline focuses on:

  • Transparent pricing
     

  • No change fees
     

  • Flexible ticket policies
     

  • Travel credits for cancellations
     

Because of this structure, Southwest believes its standard fares are often competitive enough without the need for special bereavement pricing.

Flexible Policies That Can Help

Even though there are no Southwest bereavement fares, the airline offers flexibility that can be helpful during emergencies.

1️⃣ No Change Fees

Southwest does not charge change fees. If you need to reschedule your trip due to unforeseen circumstances, you can modify your flight without penalty. You only pay the fare difference if the new flight is more expensive.

2️⃣ Free Cancellations

If you cancel your flight:

  • Refundable fares are fully refundable.
     

  • Non-refundable fares are converted into travel credits for future use.
     

This policy provides peace of mind when booking emergency travel.

3️⃣ Two Free Checked Bags

Southwest allows two free checked bags for most passengers. This can be especially helpful when traveling unexpectedly and carrying extra belongings.

How to Book Emergency Travel with Southwest

If you need to travel urgently due to a family emergency, follow these steps:

  1. Visit the official Southwest website.
     

  2. Search for last-minute flights.
     

  3. Compare fare types (Wanna Get Away, Anytime, Business Select).
     

  4. Consider refundable fares if flexibility is important.
     

  5. Complete booking online or contact customer support.
     

While booking online is fastest, you can also call customer service to explain your situation. Although they do not provide bereavement discounts, agents may guide you toward the most flexible fare options available.

Tips for Finding Lower Last-Minute Fares

Emergency travel often means booking at the last minute, which can be costly. Here are some tips to reduce expenses:

  • Check multiple departure airports if possible.
     

  • Use Southwest’s Low Fare Calendar to find cheaper dates.
     

  • Book one-way tickets if round-trip pricing is higher.
     

  • Redeem Rapid Rewards points if you’re a member.
     

  • Travel at off-peak hours for lower fares.
     

Using rewards points can significantly lower costs during urgent travel.

Refund and Credit Policies

If your travel plans change again due to circumstances, Southwest’s cancellation policy remains flexible:

  • Cancel up to 10 minutes before departure.
     

  • Receive a refund (for refundable fares).
     

  • Receive travel credit (for non-refundable fares).
     

Travel credits typically have expiration dates, so check the terms carefully.

Should You Contact Customer Support?

If you’re unsure about your options, contacting Southwest directly may provide clarity. While agents cannot offer official bereavement fares, they can:

  • Explain refund rules
     

  • Help modify existing reservations
     

  • Guide you through flexible booking options
     

Having your travel details ready can speed up the process.

Final Thoughts

Although Southwest bereavement fares are no longer available, the airline’s flexible policies provide valuable support during difficult times. With no change fees, free cancellations, and free checked baggage, Southwest offers practical alternatives for emergency travel.