Can I cancel my United flight without a fee

Author : Brunzo Lavara | Published On : 29 Dec 2023

Absolutely, cancelling a United Airlines flight without incurring a fee largely depends on various factors, including the ticket type, when you purchased it, and the reason for cancellation. Here's a comprehensive, points breakdown of the United Airlines cancellation policy

United Airlines Cancellation Policy:


Timing Matters:

United Airlines offers a 24-hour flexible booking policy. If you cancel within 24 hours of booking and the flight was booked at least seven days before departure, you're generally eligible for a full refund.


If you cancel a flight after 24 hours, fees may apply unless you've purchased a refundable ticket.


Refundable vs. Non-refundable Tickets:

Refundable tickets offer flexibility. You can cancel or change your flight without penalties, although they are typically more expensive.
Non-refundable tickets usually come with cancellation fees, often waived only under specific circumstances or within certain time frames.


Waivers and Exceptions:

United Airlines occasionally offers waivers due to unforeseen events such as natural disasters, medical emergencies, or airline-related issues. During such events, cancellation fees might be waived.


Basic Economy Tickets:

Basic Economy tickets are usually non-refundable and have more restrictions. They may not allow any changes or cancellations, except within the 24-hour window after booking.


Online Cancellation Process:

Log in to your United Airlines account.
Access your booking through the 'My Trips' section.
Follow the prompts to cancel your reservation. The system will display any applicable fees or the refund amount, if eligible.


Cancellation via Customer Service:

If you face difficulties canceling online or need assistance, contact United Airlines' customer service. Explain your situation, and they can guide you through the cancellation process.


Future Flight Credit:

Even if a flight is non-refundable, United Airlines might offer future flight credits upon cancellation, which can be used for a future booking.


COVID-19 Related Flexibility:

During the pandemic, United Airlines, like many other carriers, implemented more flexible cancellation policies, allowing free changes or cancellations for certain bookings affected by COVID-19-related disruptions.


Elite Status or MileagePlus Membership:

Members with elite status or those enrolled in the MileagePlus program might receive additional benefits, such as waived fees or more flexible cancellation options.


Documentation and Confirmation:

Always keep documentation of your cancellation confirmation, including any waiver codes or vouchers provided by United Airlines.


How to Cancel United Airlines Flight Without a Fee:


Review Your Ticket Details:

Check your ticket type (refundable/non-refundable), date of booking, and cancellation window eligibility.


Act Within the 24-Hour Window:

If applicable, cancel within 24 hours of booking for a full refund.


Consider Exceptional Circumstances:

If your cancellation reason falls under an exception (such as illness or weather-related issues), contact United Airlines and explain your situation.


Use Online Resources:

Access your United Airlines account and follow the steps provided in the 'My Trips' section to initiate the cancellation process.


Contact Customer Service:

If facing difficulties online or for more complex situations, reach out to United Airlines' customer service for guidance.


Check for Future Flight Credits:

Even if a refund isn’t available, confirm if you qualify for future flight credits that can be used for subsequent bookings.


Documentation and Follow-Up:

Keep records of your cancellation confirmation and any provided vouchers or waivers for future reference.
By understanding United Airlines cancellation policy and the available options, you can navigate canceling your flight efficiently and potentially avoid cancellation fees. Always review the specific terms and conditions associated with your ticket before proceeding.