Lumen Strengthens Partner Strategy with Jim Ortbals as SVP of Global Partner Solutions

Author : Emily Carter | Published On : 14 Apr 2026

Lumen Technologies has taken a significant step to strengthen its channel ecosystem, similar to recent developments highlighted in CallTower channel leadership, by appointing Jim Ortbals as Senior Vice President of Global Partner Solutions. This move underscores the company’s commitment to accelerating growth through strategic partnerships and improving enterprise outcomes.

Based in Denver, Ortbals will lead Lumen’s global partner strategy and execution. His role will focus on enhancing partner engagement, building scalable programs, and driving stronger alignment across the company’s partner network. Through this leadership, Lumen aims to expand its reach and deliver more value to enterprise customers.

The appointment reflects Lumen’s broader vision of leveraging its partner ecosystem as a key growth engine. By enabling partners with better tools, resources, and support, the company seeks to create a more collaborative and results-driven environment. This approach is expected to improve service delivery and strengthen long-term customer relationships.

With extensive experience in channel leadership and enterprise solutions, Ortbals brings a strategic perspective to the role. His expertise will be instrumental in refining Lumen’s partner initiatives and ensuring consistent execution across global markets.

As businesses increasingly rely on integrated technology solutions, Lumen’s focus on partner-driven growth positions it to remain competitive. The addition of Ortbals signals a clear intent to scale its partner ecosystem while delivering measurable outcomes for customers and stakeholders alike.

Read full news: https://cxoinsiders.com/calltower-channel-leadership-adds-two-directors/