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Author : gb pfixers | Published On : 12 Jun 2026
Marcus ran a roofing company out of Charlotte, North Carolina. Eight crews. Fourteen years in business. A Google Business Profile sitting at 4.8 stars with 200+ reviews — the engine behind roughly 60% of his inbound leads.
On a Monday morning in October, it was gone.
Not buried. Not ranking poorly. Gone. Suspended. A small banner where his listing used to be, and a whole lot of silence where the phone calls should have been.
By the time he found us, he’d already lost seven days. For a roofing operation running $5,000–$8,000 jobs, that translated to an estimated $40,000+ in missed estimates and signed contracts. Storm season. His busiest month of the year.
This is more common than most owners realise — and the damage is almost always worse than they expect.
