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Bumrungrad Hospital Chittagong Office: Location, Contact Details, Services, and Patient Support Guid

Author : bumrungrad hospital chittagong office | Published On : 14 Nov 2026

Introduction

Finding reliable information about international healthcare can be challenging, especially when patients need specialist consultations or advanced medical treatment outside Bangladesh. For people living in Chattogram and nearby areas, the Bumrungrad Hospital Chittagong Office can serve as a local point of contact for arranging medical services at Bumrungrad International Hospital in Bangkok, Thailand.

Bumrungrad International Hospital is a well-known private hospital that welcomes international patients. Its Bangladesh referral offices help patients understand the process of seeking treatment in Thailand, communicate with hospital representatives, organize medical documents, and prepare for appointments and travel.

Patients and families in Chattogram can contact the referral offices in Probortok Circle or Agrabad to enquire about available support. These offices are not full-service hospitals providing treatment in Bangladesh. Their primary role is to help patients connect with the medical team and services at Bumrungrad International Hospital in Thailand.

This guide explains the available Chattogram office locations, contact information, referral services, appointment process, and important considerations before planning medical travel.

What Is the Bumrungrad Hospital Chittagong Office?

The Bumrungrad Hospital Chittagong Office is a local referral and patient-coordination point for people interested in receiving medical care at Bumrungrad International Hospital in Bangkok.

Instead of travelling to Thailand simply to make an initial enquiry, patients can first contact a Bangladesh-based referral office. The office can help them understand the process, prepare relevant medical information, and communicate with the hospital's international patient services team.

The referral process may be useful for patients seeking specialist opinions, diagnostic evaluations, planned procedures, surgery, or preventive health check-ups.

Main Purpose of the Referral Office

The Chattogram offices generally help patients with:

  • Initial enquiries about treatment at Bumrungrad International Hospital.

  • Information about relevant medical departments and specialists.

  • Submission and organization of medical reports.

  • Communication with the hospital's international patient services team.

  • Appointment and consultation coordination.

  • Guidance about medical travel preparation.

  • General assistance for patients and accompanying family members.

The hospital's doctors remain responsible for clinical decisions, diagnosis, and treatment recommendations.

Bumrungrad Hospital Chittagong Office Locations

Bumrungrad's official international referral-office directory lists two referral locations in Chattogram. Patients can contact the relevant office to confirm its current operating hours, available assistance, and appointment arrangements before visiting.

1. Bumrungrad Referral Office – Probortok Circle

The Probortok Circle office is operated by Surecell Medical (BD) Ltd. It provides a local contact point for patients who want information and coordination support for treatment at Bumrungrad International Hospital in Bangkok.

Office information:

  • Company: Surecell Medical (BD) Ltd.

  • Contact person: Mr. Alim Ibne Sariat

  • Address: Al-Noor Badrun Center (Ground Floor), 1486/1672, O.R. Nizam Road, Probortok Circle, Chattogram, Bangladesh

  • 24-hour careline: +880 9612 668888

  • Mobile: +880 1844 047063

  • Email: [email protected]

Patients can contact the office to discuss their medical enquiries, ask about the referral process, and understand how to share their reports with the hospital in Thailand.

2. Bumrungrad Referral Office – Agrabad

The Agrabad office is operated by Discover Bangladesh Co., Ltd. It is another local referral option for patients in Chattogram who want assistance connecting with Bumrungrad International Hospital.

Office information:

  • Company: Discover Bangladesh Co., Ltd.

  • Contact person: Mr. Syed Mahmodul Hasan

  • Address: Joy Bangla Tower (Lift-10), House 36, Agrabad Commercial Area, Chattogram 4100, Bangladesh

  • Telephone: +880 2961 3858

  • Mobile: +880 1847 284863

  • Email: [email protected]

Patients should confirm the address and contact details directly before travelling, as office information and operating arrangements may change.

Services Available Through the Chittagong Referral Office

The Bumrungrad Hospital Chittagong Office is designed to make the initial stages of international medical care easier for patients. Its support may cover several administrative and coordination activities.

Medical Report Collection and Review Coordination

Medical reports are important when arranging treatment at an overseas hospital. Before recommending an appointment, the hospital may need information about the patient's medical history and previous investigations.

Patients may be asked to provide:

  • Previous consultation notes.

  • Blood and laboratory test reports.

  • CT scan, MRI, and X-ray reports.

  • Ultrasound and other diagnostic findings.

  • Previous operation or discharge summaries.

  • Current medication information.

The referral office can guide patients on how to submit these documents for communication with the hospital. The hospital's qualified medical professionals review the clinical information and determine the appropriate next steps.

Specialist Appointment Coordination

Patients may not always know which department or specialist they need to consult. The referral office can help communicate the patient's enquiry and medical information to the hospital's international patient services team.

Depending on the patient's condition, the hospital may coordinate appointments with an appropriate specialist.

Appointment availability, consultation arrangements, and the final choice of specialist must be confirmed by the hospital.

International Patient Support

Travelling to another country for medical treatment involves several arrangements. Patients may need help understanding appointment schedules, hospital procedures, travel requirements, and accommodation options.

The referral office can provide general coordination support and explain the steps involved in arranging care at Bumrungrad International Hospital.

Medical Departments Patients May Enquire About

Bumrungrad International Hospital offers a range of medical specialties. Patients from Chattogram can contact the referral office to ask which department may be relevant to their medical needs.

Cardiology and Heart Care

Patients experiencing heart-related health concerns may enquire about cardiology services. Depending on the condition, specialist evaluation may involve reviewing previous ECGs, echocardiograms, angiography reports, and other investigations.

People with a history of heart disease should provide their previous medical records so the hospital can assess the appropriate consultation pathway.

Oncology and Cancer Care

Cancer patients and their families may seek a specialist opinion when considering treatment options. Relevant documents can include biopsy reports, pathology findings, imaging studies, and previous treatment records.

The hospital's oncology team determines whether further evaluation, treatment planning, or another specialist consultation is appropriate.

Neurology and Neurosurgery

Patients with neurological conditions may require assessment by a neurologist or neurosurgeon. Relevant medical concerns can include persistent headaches, seizures, movement disorders, spinal conditions, and other nervous-system problems.

Previous MRI or CT reports can help specialists understand the patient's medical history.

Orthopedics and Joint Treatment

Orthopedic services may be relevant for people with joint pain, fractures, sports injuries, spinal problems, or conditions affecting mobility.

Patients can share previous X-rays, MRI reports, and treatment summaries when requesting an appointment.

Gastroenterology and Digestive Health

Patients with digestive-system concerns may enquire about gastroenterology services. Medical reports, endoscopy findings, laboratory results, and previous treatment details may be useful during the initial review.

Preventive Health Check-Ups

Some patients travel to Thailand for preventive health screening and general medical assessments. Patients interested in a health check-up can ask about available packages, required preparation, and appointment schedules.

The hospital should confirm which tests are suitable based on the patient's age, medical history, and health needs.

How to Make an Appointment Through the Chittagong Office

Arranging an appointment at an international hospital becomes easier when patients follow a clear process.

Step 1: Contact the Referral Office

Call the Probortok Circle or Agrabad office and explain the reason for seeking medical care in Thailand. Ask about the documents required for the initial enquiry.

Step 2: Prepare Medical Documents

Collect previous medical reports, prescriptions, investigation results, and discharge summaries. Make sure the documents are readable and arranged by date.

Step 3: Submit Reports for Coordination

Follow the office's instructions for sharing medical information. Ask how the reports will be forwarded to the hospital and whether additional documents are required.

Step 4: Wait for Hospital Guidance

The hospital's medical team may review the submitted information and advise on the appropriate specialist or department. The final clinical recommendation must come from qualified hospital professionals.

Step 5: Confirm the Appointment

Before making travel arrangements, confirm the appointment date, consultation details, hospital location, and any preparation instructions.

Step 6: Prepare for Travel

Once the appointment is confirmed, organize passports, travel documents, accommodation, and other necessary arrangements. Patients should also carry original medical reports when travelling.

Why Patients in Chattogram May Use a Local Referral Office

For patients living outside Dhaka, having a local contact point can make the initial enquiry more convenient.

Easier Communication

Patients can speak with a local representative to understand the referral process rather than trying to manage every enquiry independently.

Help Organizing Medical Records

A clear set of medical documents can help the hospital understand the patient's previous treatment and determine what information is needed next.

Appointment Guidance

Patients can ask about specialist appointments, consultation arrangements, and the steps required before travelling to Thailand.

Support for Family Members

Family members often manage appointments and travel arrangements for patients. A local referral office can help them understand the administrative process.

Better Preparation Before Travelling

Receiving information before departure can help patients prepare their documents and avoid unnecessary confusion during the medical journey.

Important Things to Check Before Visiting

Before using the Bumrungrad Hospital Chittagong Office, patients should confirm a few important details.

Verify the Office Address

Check the latest address and contact number through Bumrungrad's official international referral-office directory. Confirm the location before travelling.

Ask About the Scope of Services

Understand which services are provided by the referral office and which services must be arranged directly with the hospital.

Protect Your Medical Information

Share medical records only through contact channels that you have verified. Keep copies of important documents and avoid sending unnecessary personal information.

Confirm Hospital Appointments

A referral enquiry does not automatically mean that an appointment or admission has been confirmed. Obtain confirmation from the hospital before making travel arrangements.

Understand the Difference Between Referral and Treatment

The Chattogram offices provide coordination and referral support. Medical examinations, diagnosis, surgery, admission, and other hospital-based treatments take place at the relevant healthcare facility in Thailand.

Preparing for Medical Travel to Thailand

Planning ahead is important when a patient needs treatment outside Bangladesh. The first step is to understand the medical purpose of the journey and obtain guidance from the treating professionals.

Patients should keep the following documents ready:

  • Valid passport and relevant travel documents.

  • Medical reports and investigation results.

  • Previous prescriptions and medication details.

  • Hospital discharge summaries, if applicable.

  • Doctor's referral letter, when available.

  • Emergency contact information.

  • Appointment confirmation from the hospital.

Patients should also discuss travel fitness with their treating doctor, especially if they have a serious medical condition or need assistance during the journey.

Visa requirements and travel arrangements should be checked through the appropriate official channels. The referral office may explain the general process, but patients remain responsible for ensuring that their travel documents are valid.

Frequently Asked Questions

Where is the Bumrungrad Hospital Chittagong Office located?

Bumrungrad's official directory lists two Chattogram referral offices: one at Al-Noor Badrun Center, O.R. Nizam Road, Probortok Circle, and another at Joy Bangla Tower, Agrabad Commercial Area.

Is there a Bumrungrad referral office in Agrabad?

Yes. The Agrabad referral office is listed under Discover Bangladesh Co., Ltd., at Joy Bangla Tower, House 36, Agrabad Commercial Area, Chattogram 4100.

Can patients receive treatment at the Chittagong office?

No. The referral office is a coordination point. Medical consultations, diagnostic procedures, and hospital treatment are arranged with Bumrungrad International Hospital in Bangkok.

Can I submit medical reports from Chattogram?

Patients can contact the referral office to ask how to submit their reports for coordination with the hospital. The hospital's medical professionals determine what further information or assessment is needed.

Can the office help arrange a specialist appointment?

The referral office can assist with appointment coordination enquiries. The hospital must confirm the specialist, date, and availability.

Is there an additional charge for using the referral office?

Bumrungrad's official international referral-office directory states that there are no additional costs for using its referral-office services. However, patients should separately confirm any hospital, consultation, treatment, travel, or accommodation expenses.

Should I visit the office without an appointment?

It is better to call first. Confirm the current operating hours, the correct address, and whether an appointment is needed before visiting.

Conclusion

The Bumrungrad Hospital Chittagong Office provides a useful local starting point for patients and families in Chattogram who are considering medical treatment at Bumrungrad International Hospital in Bangkok, Thailand. With referral locations in Probortok Circle and Agrabad, patients can enquire about medical coordination, report submission, specialist appointments, and preparation for international healthcare.

Before visiting, verify the latest contact details and explain your medical requirements clearly. Prepare previous reports and follow the hospital's instructions before making travel arrangements. Most importantly, remember that the Chattogram offices provide referral and coordination support, while clinical decisions and treatment are handled by qualified medical professionals at the hospital.

Official Information and Contact References

For updated office details, patients can consult Bumrungrad International Hospital's official international referral-office directory and the relevant Bangladesh office contact pages.