QuickBooks error ps107

Author : Smith alexander | Published On : 10 Jul 2024

QuickBooks Error PS107: Causes, Symptoms, and Solutions


QuickBooks is a widely used accounting software that simplifies financial management for businesses. However, users sometimes encounter errors that can disrupt their workflow. One such error is QuickBooks Error PS107, which typically occurs during payroll updates. This blog will explore the causes, symptoms, and solutions for Error PS107 to help you resolve it effectively and keep your payroll processing on track.

What is QuickBooks Error PS107?

QuickBooks Error PS107 is an error message that appears when there is an issue with downloading or installing payroll updates. This error can prevent users from accessing the latest payroll features and tax table updates, making it crucial to address promptly.

Common Causes of QuickBooks Error PS107

  1. Corrupted QuickBooks Data File: Damaged or corrupted QuickBooks data files can lead to update errors.
  2. Outdated QuickBooks Version: Using an outdated version of QuickBooks can cause compatibility issues with the latest payroll updates.
  3. Internet Connectivity Issues: Poor or unstable internet connections can interrupt the update process, resulting in Error PS107.
  4. Firewall or Security Software Interference: Firewalls or security software may block QuickBooks from accessing the update server.
  5. Corrupted Windows Files: Damaged or corrupted Windows system files can also contribute to this error.

Symptoms of QuickBooks Error PS107

  • Error message displaying "Error PS107: There is a problem with the update."
  • Inability to download or install payroll updates.
  • Slow or unresponsive QuickBooks performance during the update process.
  • Frequent crashes or freezing when attempting to update payroll.

Solutions to Resolve QuickBooks Error PS107

1. Update QuickBooks to the Latest Version

Ensuring you have the latest version of QuickBooks can prevent update errors.

  • Open QuickBooks.
  • Go to Help > Update QuickBooks Desktop.
  • Click on the Update Now tab and select Get Updates.
  • Restart QuickBooks once the update process is complete and try updating payroll again.

2. Check Internet Connectivity

Ensure that your internet connection is stable and functioning properly.

  • Open a web browser and visit a few websites to verify your internet connection.
  • If you are experiencing connectivity issues, restart your router or contact your internet service provider.

3. Configure Firewall and Security Software

Adjust your firewall and security software settings to allow QuickBooks updates.

  • Open your firewall or security software.
  • Add the following QuickBooks files to the exception list:
    • qbupdate.exe
    • qbw32.exe
    • qbdagent2002.exe
    • qbdbmgr.exe
    • qbdbmgrn.exe
  • Ensure that QuickBooks has full access through the firewall.

4. Run QuickBooks as Administrator

Running QuickBooks with administrative privileges can resolve permissions issues.

  • Right-click the QuickBooks icon on your desktop.
  • Select Run as administrator.
  • Try updating QuickBooks payroll again.

5. Verify and Rebuild Data File

Corrupted data files can cause update errors. Verifying and rebuilding your data file can help fix this.

  • Open QuickBooks and go to File > Utilities > Verify Data.
  • If any issues are found, go to File > Utilities > Rebuild Data.
  • Follow the on-screen instructions to complete the process and try updating payroll again.

6. Repair Windows System Files

Damaged or corrupted Windows system files can interfere with QuickBooks updates.

  • Open the Command Prompt as an administrator.
  • Type sfc /scannow and press Enter.
  • Wait for the scan to complete and repair any detected issues.
  • Restart your computer and try updating QuickBooks payroll again.

7. Reinstall QuickBooks

If the error persists, reinstalling QuickBooks can resolve software-related issues.

  • Open the Control Panel and go to Programs and Features.
  • Find QuickBooks in the list of installed programs and select it.
  • Click Uninstall and follow the prompts to remove QuickBooks.
  • Download the latest version of QuickBooks from the official website and reinstall it.
  • Try updating payroll again after the installation is complete.


QuickBooks Error PS107 can be a significant obstacle during payroll updates, but by following the solutions outlined in this blog, you can effectively troubleshoot and resolve the error. Regularly updating your software, ensuring stable internet connectivity, and maintaining proper system settings can prevent this and other errors from occurring in the future. If you continue to experience issues, consider reaching out to QuickBooks Support for professional assistance to ensure your payroll processing remains smooth and uninterrupted.

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